Refund Cancellation policy
Refund Policy:
Please email us at info@bookyourhouseboat.com for refunds and cancellations.
We will respond to emails within 24 hours.
Refund will be processed within 5-7 working days and amount will be refunded to the payment method used during booking. We will respond to emails within 24 hours.
Infant Policy:
No charges for infants under 1 year.Reschedule/Cancellations by Operator:
Operators may change or cancel due to weather or technical issues. In such cases, passengers will be transferred to a different Houseboat or given a full refund.Cancellation by the Guest: More than 48 hours before departure: No Cancellation fees. Between 24 to 48 hours before departure: 50% of the Booking price. Within 24 hours of departure: 100% of the Booking price.
Rescheduling by the Guest: More than 72 hours before arrival: No Fees. Between 48 to 24 hours before departure: 50% of the Booking price. Within 24 hours of departure: 100% of the Booking price.